Dear FMB Customer:
After very careful consideration, we have decided to reopen our branch lobbies and return to normal full-service business hours effective March 8, 2021. While we are going back to open lobbies, we certainly recognize that we are not yet out of the woods as it relates to the COVID-19 pandemic. As a result we are taking all necessary precautions to protect the health of our customers and employees, including frequent sanitation and social distancing.
Please note that some counties in our branch network still have mask mandates in place and we will adhere to that policy accordingly. While not all counties have a mandate in place, you are welcome to wear a mask when entering any of our branch lobbies.
If you are not comfortable with in-person banking at this time, we would encourage you to utilize our many contactless banking services.
We truly appreciate your business and we look forward to welcoming our valued customers in our branches again.
Sincerely,
Adam McQuiston
President & CEO
First Montana Bank
March 1, 2021
Dear FMB Customer:
With the current increases in reported active COVID-19 cases, First Montana Bank branches will return to lobby service by appointment-only in all of our branches, effective Monday – July 13, 2020.
We believe that this is in the best interest of protecting the health and well-being of our entire FMB family – customers and employees alike. We will continue to operate under our normal business hours and encourage customers to take advantage of contactless options such as Mobile banking, Online banking, ATMs, Night Deposit, and our new mobile person-to-person payment app, Zelle®.
Please feel free to contact your local branch or our Customer Service team at (800) 824-2692 with any questions you may have.
We truly appreciate your understanding and flexibility as we all respond to changing circumstances.
Sincerely,
Adam McQuiston
President & CEO
First Montana Bank
July 10, 2020
Dear FMB Customer:
Welcome back! Our lobbies have reopened and we have returned to our normal business hours and full services in all of our branches.
To protect the health and safety of our customers, employees, and communities we are taking significant added precautions in every location, from frequent sanitizing of touch surfaces to single use pens to practicing social distancing. For our customers not yet ready to drop by and say hello in-person, our wide range of bank-at-home options such as online and mobile banking are always available.
First Montana Bank is here, as always, to support our communities both in and out of the branches, and on behalf of our 90+ dedicated employees, I want to thank you for your continued business and your trust.
Sincerely,
Adam McQuiston
President & CEO
First Montana Bank
June 1, 2020
Dear FMB Customer:
The health of our customers, employees, and community is important to us, which is why we will follow CDC and local health department guidance.
Effective Wednesday - March 18, 2020, we are maintaining drive-thru service, but limiting lobby access to an appointment-only basis. For our customers in need of in-person service, please contact your local branch to arrange an appointment. Branch contact information can be found at www.FirstMontanaBank.com (located at the bottom right of the home page).
During this time, take advantage of our other convenient banking services, including Online Banking, Mobile Banking, ATMs, and Night Deposit. Please feel free to contact your local branch or our Customer Service team (800 824 2692) with any questions on how to access these useful services.
All of us at First Montana Bank thank you for being a loyal customer. We are here to serve your financial needs through these challenging times.
Sincerely,
Adam McQuiston
President & CEO
First Montana Bank
March 17, 2020
Dear FMB Customer:
We know that you are receiving a great deal of communication about the impact of the coronavirus (COVID-19), but we wanted to take a few moments to share what steps First Montana Bank is taking in response.
The health of our customers and employees is a top priority, and we are carefully monitoring CDC and local health department updates as well as meeting daily to ensure our activities and responses to any changing circumstances are appropriate.
Currently, all of our branches are operating under normal business hours. However, during this uncertain time, we would like to remind you of the services available to access your accounts remotely. Learn more about each of these services by clicking on the links below:
Personal Banking:
Business Banking:
ATMs:
As we navigate these constantly changing circumstances, we thank you for your continued business. And we will endeavor to keep you, our valued customers, up to date on any new developments. In the meantime, please reach out to your local branch if you have any questions at all or contact our Customer Service team at 800 824 2692 (Monday through Friday, 8am – 5pm).
Sincerely,
Adam McQuiston
President & CEO
First Montana Bank
March 16, 2020